FAQs

What time does Queens open? What time does Queens close? What are Queens opening times?

Open 9am to 8pm Monday-Friday; 9am-7pm Saturday, 11am-5pm Sunday.

Open 9am to 8pm Monday-Friday; 9am-7pm Saturday, 11am-5pm Sunday.

Does Queens hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Queens?

No

No

Does Queens have a vistors code or code of conduct?

No

No

What are the nearest transport links?

The park is easily accessible by both car and public transport and has 790 FREE parking spaces on site.

The park is easily accessible by both car and public transport and has 790 FREE parking spaces on site. Bus services from Stafford town centre are many and frequent, and stop just across the road from the main entrance, while Stafford Train Station is just a 7 minute taxi ride away.

Are there any jobs/vacancies in Queens? Where can I find careers information for Queens?

No

No

Does Queens have any banks? Are there cash machines in Queens? Where are the cash machines in Queens?

No

No

Is there anywhere to eat and drink within Queens?

Costa provides the opportunity for visitors to refresh themselves with a selection of drinks and hot and cold snacks.

Costa provides the opportunity for visitors to refresh themselves with a selection of drinks and hot and cold snacks.

Where are the toilets located at Queens?

Customer toilets are available at Mothercare, HobbyCraft and at Costa.

Customer toilets are available at Mothercare, HobbyCraft and at Costa.

Does Queens have Wifi? Is Wifi free at Queens?

No

No

Does Queens have click and collect?

No

No

Are there baby changing facilities?

Baby changing facilities are available at Mothercare, HobbyCraft and Costa.

Baby changing facilities are available at Mothercare, HobbyCraft and Costa.

What's on at Queens? What events are on at Queens? Is there any entertainment at Queens?

We don't hold events at Queens.

We don't hold events at Queens.

Does Queens have any gift cards? Where can I get gift cards at Queens?

No, but individual stores offer their own gift cards.

No, but individual stores offer their own gift cards.

What should I do if I think I've lost something on site?

In the first instance, contact the individual store where you think you may have lost the item.  Staff there will be able advise you how to contact park management if appropriate.

In the first instance, contact the individual store where you think you may have lost the item.  Staff there will be able advise you how to contact park management if appropriate.

Is there a store / mall guide or map online? Can I download a store guide online?

There is a map on the centre's website.

There is a map on the centre's website.

What shops / brands / stores are at Queens?

Please refer to the website on the shops page for details.

Please refer to the website on the shops page for details.

What women's / men's /fashion shops are at Queens?

Next, New Look, Matalan.

Next, New Look, Matalan.

Who can I contact when Queens is closed?

Should you need to contact someone out of hours, please call 0845 838 7627.

Should you need to contact someone out of hours, please call 0845 838 7627.

What baby facilities are there at Queens? Does Queens have any baby changing facilities? Is there a parent and baby Room?

No

No

Are there disabled changing facilities at Queens?

No

No

Are there places to warm a baby bottle at Queens? Is there anywhere to warm a babys bottle? Does Queens have bottle warming facilities?

No

No

Is there anywhere where I can feed my baby? Are there any baby nursing facilities

No

No

Can I hire a pushchair or buggy at Queens?

No

No

What family / childrens facilities are there at Queens? Are there childrens play areas?

None

None

Are there child friendly / safe areas in Queens? Is there a creche at Queens?

No

No

What entertainment is there at Queens? Is there a cinema at Queens? What are the cinema times?

No

No

Where are the toilets in Queens?

Don't have any

Don't have any

Are there disabled toilets in Queens? Where are the disabled toilets in Queens?

Don't have any.

Don't have any.

Are there any post boxes in Queens?

No

No

Are there any photo booths available at Queens?

No

No

Is there a business lounge at Queens? Can I hire a meeting room at Queens?

No

No

Are there any phone or ipad charging facilities?

No

No

Are there any police or security at Queens?* currently on FAQs but not considered a voice search term

No

No

Does Queens have any first aid facilities? Where are the first aid facilities at Queens?

No

No

Is there a quiet room in Queens? Where are the quiet room facilities?

No

No

Where can I find the managements office at Queens? Is there a lost property office? Is there a help desk or customer service point?

No such facility.

No such facility.

Are there any lockers available at Queens?

No

No

Can I get to Queens by Public Transport? What bus routes go to Queens? How do I get to Queens?

Yes, there is a bus stop outside the centre

Yes, there is a bus stop outside the centre

Can I get a train to Queens?

No

No

Is there a bike route to get to Queens?

Yes

Yes

How to I get to Queens by car? Get me directions for Queens by car

Please refer to our website for directions.

Please refer to our website for directions.

Does Queens have disabled parking? Where are the disabled parking spaces at Queens?

Yes, various locations around the centre

Yes, various locations around the centre

Does Queens have family / children parking bays? Where are the family / children parking spaces at Queens?

Yes, various locations around the centre

Yes, various locations around the centre

Is car parking free at Queens? How much is car parking at Queens?

Parking is free with no restrictions. 

Parking is free with no restrictions. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Queens?

No

No

What time does the car parks open? What time does the car parks close?

Car park is open 24/7

Car park is open 24/7

Does Queens have secure bike / bicycle parking? Where is the bicycle parking in Queens?

No

No

Does Queens have secure motorbike / motorcycle parking? Where is the motorbike parking in Queens?

No

No

Is there a car wash at Queens?

No

No

Does Queens have any electric car charging point?

No

No

Do Queens provide staff car parking facilities?

Yes in the service yard areas

Yes in the service yard areas

What restaurants are available at Queens? What food & drink facilities are there?

None

None

What type of restaurants are there in Queens? What time do the restaurants close?

None

None

What fast food restaurants are there at Queens?

None

None

General Opening Times

Monday
9:00
-
20:00
Tuesday
9:00
-
20:00
Wednesday
9:00
-
20:00
Thursday
9:00
-
20:00
Friday
9:00
-
20:00
Saturday
9:00
-
19:00
Sunday
10:30
-
16:30

Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Additional hours

Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Queens
Old Rickerscote Lane
Stafford
Staffordshire
ST17 4SU
08081565533
  • Car

    Queens is situated less than 2 miles south of Stafford town centre, just 3 miles to the north of junction 13 on the M6 motorway. The park is on Old Rickerscote Lane, just off the Queensville Roundabout on the A34. 

    For more specific directions please visit the AA website.

  • Train

    Queens is a 30 minute walk from Stafford Train Station, or can be as little as 7 minutes by taxi. For timetable details, check out the National Rail Enquiries website or Traveline Midlands.

  • Bus

    Queens in Queensville, Stafford, is less than a 30 min walk (1.3 miles) from Stafford Town Centre. If you'd prefer to take the bus then there are many from Stafford town centre (including the 1, 2, 3, 6, 74(A), 825, 835, 836 and 837) which travel along Lichfield Road to Queensville Bridge. Southbound visitors should disembark at the first stop after the railway lines. Please visit the Staffordshire County Council website for bus timetables.

Facilities

Baby changing facilities are available at Mothercare, HobbyCraft and Costa Coffee.

We have 790 free parking spaces including disabled spaces.

Customer toilets are available at Mothercare, HobbyCraft and Costa Coffee.

Services

Click and Collect services are available at our Asda Living, Boots, Brantano, Carphone Warehouse, Hobbycraft, Matalan, Mothercare/ELC, New Look, Next (incl. Home) and Pets At Home stores.

Accessibility

We do not currently offer Shopmobility services, however Costa Coffee and Gala Bingo offer disabled access facilities while Pets At Home offer assistance with packing and carrying awkward items to the customer's vehicle. Other stores may be able to offer assistance upon enquiry.

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